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DELIVERY PROCESS

Overview

Congratulations on the purchase of your new or pre-owned vehicle. Please read this general overview of the process of taking delivery of your new vehicle here at DeNooyer Chevrolet where we strive to exceed all expectations of the delivery process and make it an easy and enjoyable experience.

TIME

The delivery process will take approximately 1 to 1 ½ hours to complete. In addition to the financial portion of the delivery it is important we have sufficient time to discuss important safety information as well as set up your new vehicle for your enjoyment. Please arrive on time to your delivery appointment.

PLACE

Delivery will take place in our new delivery center or in our new car showroom. You will be directed where to go when you check in for your appointment.

PREPARING YOUR TRADE

TITLE: TITLE OF OWNERSHIP is required to transfer ownership of your trade in. Please bring this to the dealership UNSIGNED as it can be confusing where to sign and a mistake deems title unusable. There are additional fees required to apply for a duplicate title. An official RELEASE OF LEIN is also required for any liens listed on title. PHOTOCOPIES of Lien release or Title are not accepted. If trade payoff is part of your deal the financial institution being paid off will provide us with the lien release.

KEYS: Bring BOTH SETS of keys for trade with you when you come for delivery appointment.

CLEAN OUT TRADE: It is important that you clean out all personal items out of your trade in prior to delivery appointment as this always takes longer than expected. Pay particular care to making sure all of your personal information is removed from vehicle. Be thorough as we cannot be responsible for personal effects left behind. The most forgotten items are ex; EZ Pass, Sunglasses, Garage door Openers, CD’s, etc.

FEES

In addition to contracted documentation fees the customer will be required to pay their registration and titling fees on delivery. These fees start at approximately $60 for transfer of a current NY registration to over $200 for new plates and 2 year registration.

PAYMENTS

We accept personal checks and credit cards up to $2000. We prefer certified funds for deposits larger than $2000. Please be advised that some Credit/Debit cards have daily limits lower than a typical deposit please research this prior to delivery.

BUYING PROGRAMS

Denooyer Chevrolet is proud to participate in several General Motors buying programs such as:

GM Supplier Pricing

GM Employee Pricing

GM Educator Discount

GM 1st Responder Discount

GM Military Discount

GM Business Choice

These programs are specific to individuals that qualify for them. Qualifying individuals are required to provide authorization number for program as well as accepted proof of qualification. The authorization numbers can be obtained from the individual program website.

* GM 1st Responder and GM Military programs require registration and Identification processing through ID.Me a secure website for 1st reponders and Military personel.

* Business Choice programs require acceptable proof of business ownership.

ONSTAR

One of the best safety features of your new car is the inclusion of the ONSTAR system which is standard or available on most of our vehicles. ONSTAR is subscription based program and your delivery expert will explain how that works as well as activate a free trial.

ACCESSORIES

Most of our customers take advantage of the opportunity to personalize their vehicle with GM Accessories. GM Accessories are not only designed for your vehicle but are covered by GM to provide satisfaction. Your delivery expert can assist you with accessories available for your vehicle.

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DeNooyer Chevrolet is located at: 127 Wolf Rd • Colonie, NY 12205
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DeNooyer Chevrolet 42.717505, -73.806409.